Have you ever heard the old saying, “Your business is like your baby?” As a new father myself, I see the parallels between a restaurant business and parenthood. Both of these callings require nurturing. The point of parenthood, of course, is to nurture your child to become independent of you as they mature. As a restaurant owner, one of your goals should be to nurture your business, your baby, so that it can run well without you—not forever, of course, but at least long enough for you to take a vacation.
In nurturing their restaurants, owners wear many hats, such as leader, cook, maintenance worker, bookkeeper and even sometimes psychologist or life coach. While juggling all these hats, it’s easy for owners to create a codependent relationship with their businesses. Owners may feel apprehensive about passing along one or more of these hats to their staff. This can lead the owner to burnout and their restaurant to lose the efficiencies that are necessary for growth.
I had a recent discussion with about 60 business owners where I asked them what would happen to their restaurants if any of them took a day off or worst yet a vacation. Here are the most common responses.
“Go on vacation?!”
“My phone is always ringing with someone from the store.”
“I am sure the place might burn down without me.”
Only about 10 percent of the owners said they could leave their restaurants for a week or two and know their businesses would be fine. These owners feel comfortable taking time away from their stores, because they have the right processes in place.
To be clear, the right processes empower teams to operate as if they are always in the owner’s presence. Further, the right processes can build a foundation that leads a single shop to open a second or even third location and allows owners to create more of the work/life balance that we all crave.
If you’re interested in learning how to reengineer your restaurant processes to generate efficiencies for growth, and freedom Contact Us. Inviting a fresh set of eyes into your establishments can make all the difference.